Showing results for 
Search instead for 
Did you mean: 

No data after data bytes session

I'm a Participant Level 1
I'm a Participant Level 1

I've noticed that after every data bytes session has completed that I no longer have data from the network. It isn't until I disconnect and reconnect to the network that my data services resume.


This is more than a little annoying and basically renders this feature unusable. I have on many occasions forgotten to disconnect/reconnect to the network after a data bytes session has ended to find that I've missed an entire afternoon of messages (that require data services). 


Do other users experience the same problem? Data services should transition cleanly from a data bytes session to normal use without the user having to reconnect to the network. This appears to be an oversight in your system that should be fixed. Please fix it.




Former Moderator
Former Moderator

Hey @playa!


Thanks for sharing, this shouldn't be happening.


Do you have the latest version of the app? I also suggest you try deleting and re-installing it. If it continues happening, let us know!


@Community, has anyone else experienced this behaviour with Data Bytes?