My fido app says i have data but i got the 50$ overage text?

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

My fido app says i have data but i got the 50$ overage text?

My fido app says that I still have over 8 GB of data left but I got the 50$ overage text and I'm not too sure if I should continue to use my data or not?

Flag this to a Moderator
Message 1 of 3
494 Views
Highlighted
Former Moderator
Former Moderator

Re: My fido app says i have data but i got the 50$ overage text?

Hey @IFallableHD

 

I can understand how this can be confusing! 

 

Have you tried to check the usage on your MyAccount through fido.ca? 

 

 



Flag this to a Moderator
Message 2 of 3
486 Views
Highlighted
Moderator
Moderator

Re: My fido app says i have data but i got the 50$ overage text?

Hey @IFallableHD,

 

Were you able to get this sorted out? Keep us in the loop.

 

 



Flag this to a Moderator
Message 3 of 3
460 Views