Moving to other country temporally, what my options?

Moving to other country temporally, what my options?

Moving to other country temporally, what my options?

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tims111
I'm a Participant Level 1

Moving to other country temporally, what my options?

Hello everyone !!!

I'm moving to Australia and I don't know for how long exactly ,it could be something between 3-12 months.

I saw FIDO travel packs and obviously it will cost much more then if  ill get prepaid cards there. I don't want to pay 60$ every months and don't use my phone in Australia,so do I have other options ? Can I freeze my account until I comeback?

 

 

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Accepted Solution

Re: Moving to other country temporally, what my options?

Solved by Community Manager

You may downgrade to a less expensive plan (subject to compatibility with your agreement) for the time that you are away. Your best bet is to call customer service to see what kind of plan you could downgrade to. You can reach them by dialling 611 from your Fido phone (free call) or 1-888-481-3436 from any other phone. 

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2 REPLIES 2
veronicat
I'm a Participant Level 1

I am in the same boat! What do I do with my cellphone plan?? I want to keep my number for when I get back.

You may downgrade to a less expensive plan (subject to compatibility with your agreement) for the time that you are away. Your best bet is to call customer service to see what kind of plan you could downgrade to. You can reach them by dialling 611 from your Fido phone (free call) or 1-888-481-3436 from any other phone.