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Missing credit after phone order

Joekrismas
I'm a participant level 1
I'm a participant level 1

The website said $35 a month payment promotion credit but when I got the bill it was only $25 a month. I called phone support and they said the back office canceled the extra $10 a month credit without telling me. 

1 REPLY 1

FidoJulien
Former Moderator
Former Moderator

Hey @Joekrismas

 

I'll send you a PM so we can take a look.

 

Talk to you soon!