cancel
Showing results for 
Search instead for 
Did you mean: 

Is it possible to obtain a new esim?

NariYoon
I'm a participant level 1
I'm a participant level 1

Hello.

I recently changed my phone and i'm trying to register the esim. However,it seems that the existing esim is not working. Is it possible to ontain a new esim?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @NariYoon,

 

Welcome to the community!

 

The eSIM can only be activated on one device, you will need to purchase a new eSIM for the new device.