I left Canada earlier this year and suspended my account at that time. However, when I checked my email, I received a notification from Fido saying that my account has been charged nearly $300.
I asked the Fido agency to suspend my account for a whole year this March. I don't understand why the account suddenly continued to generate new bills since September, even though I did not make any calls during this period.
I'm very unpleasant with this issue. As an old customer, I'm totally shocked that Fido charged me in this way even if I suspend my phone at the beginning and didn't insert the fido SIM card into my phone over the past few months.
In this situation, I strongly asked fido to change my bill.
