I'm out of country and but no one has answered on live chat, fb.

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I'm a Participant Level 1
I'm a Participant Level 1

I'm out of country and but no one has answered on live chat, fb.

I'm out of country now, and called fido a month ago that I want to change my plan and the rep told me he did.

But I'm still getting the old plan fee. Since I already suspended my phone (but the rep told me that I can keep the new plan which was a good deal for me), I can't call from fido phone. Can somebody help?

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Former Moderator
Former Moderator

Re: I'm out of country and but no one has answered on live chat, fb.

Hi @Lily2819 & welcome to the Community!

 

I'll send you a PM to check it out.



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