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How to change shipping address?

Cheyney
I'm a participant level 1
I'm a participant level 1

I just ordered a new phone online.  I was completing the process and I noticed address we corrected except for the number. So I changed it. But I received the email and it still has the wrong number. How can I make sure this is changed?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Cheyney,

 

Welcome to the community!

 

Once you update it on the website it should be fine going forward but for the order you placed I would suggest you reach out to customer service and have them double check the order. 

 

If they are not able to change it and it was not processed as yet they can cancel the order and you can place the order again.

 

You can reach out to customer service through any of the available methods listed here.