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How does having an outstanding balance of a month affect the Payment Prgrm?

josh_noshiri
I'm a participant level 1
I'm a participant level 1

Just being curious, I want to know.

If you owe Fido a past due bill, how does that affect your decision of wanting to upgrade your phone using the Fido Payment Program? Is the down payment amount increased? Is there a possibility of being denied the service?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @josh_noshiri,

 

Welcome to the community!

 

If your account is not in good standing then you will most likely not be able to upgrade your device until you pay the balance.