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Group Text messages delayed by exactly 12 hours

radiron11
I'm a participant level 2
I'm a participant level 2

Over the last few days, messages in a group text thread from one member are delayed by exactly 12 hours coming to my Fido iPhone, but not that way for the other members that are on Telus and Verizon.

There must be a time-syncing problem on the Fido/Rogers message routing server?

It seems to occur mostly with MMS messages  ie. Photos or messages with emojis in them coming from an Android phone in this case

2 REPLIES 2

Hi @radiron11 , are you on ios or android?  This seems to be a problem with ios to android or the reverse. The texting app you're using could also be the culprit. So many factors in play, telus was also down for calls and messages on Thurs for a number of hours. You may have to investigate the messaging apps if you're on ios and the android devices cannot send to you. Call *611 from your device and request technical support 



radiron11
I'm a participant level 2
I'm a participant level 2

I'm on iPhone and the sender on Android

I put a ticket in with Fido TS via *611 yesterday and am waiting for a response