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Fido numbers

Jano1981
I'm a participant level 1
I'm a participant level 1

I get 2 numbers but only one showing im the account holder

2 REPLIES 2

FidoClaudia
Community Manager
Community Manager

Hey Jano1981,

 

Welcome to the Community Smiley

 

In order to have full access to your online account, you would need to log in with your email address and also to have chosen the Account Holder Access when you set up the account. 

 

When you linked your account to your online profile, do you recall if you registered as the Account Holder or as a subscriber? Also, can you confirm if you're logging in with your email address?

 

Thanks!



Hey @Jano1981

 

Did you manage to get access? 

 

We're here if ever you still need help with that Smiley