Getting the run around and fed up. I just switched to Telus had my number transported and all set up.
I did not like the phone or their more expensive plan so after two days (yesterday) called Fido to see about
transporting the number back, getting a new phone and plan etc. A nice lady helped and is sending a new phone. I had to go to the fido store to pick up a new sim card. I have tried both sim cards phoned in and since yesterday have had no service.Now do I try Bell to get the best service?
Thanks for the reply but I am not back. The 416 number that I have had for my business for 20+ years is not ported and I have been without service for nearly 24 hours now so looks like I am sticking with Telus.
It is very strange as I talked to a lady yesteday who told me to get a new sim card and was porting my number back and sending me a new phone but i just phoned in and no one knows about it so my service is still with Telus. Please cancel the new phone as apparently the number cannot be transported back.