Hello @bennyamineldho
The Setup Service Fee is one-time fee that applies to new activations, bring your own device, and device upgrades. The fee will be charged for each line that has been activated or upgraded.
If you activate or upgrade your device through fido.ca (excluding live chat) the Setup Service Fee is waived. If you process the transaction online and would like to take advantage of our device setup services with our expert specialists, the $60 Setup Service Fee will be applied in-store.
