Data Usage on Fido App

[Elder1]

I don't understand what my Fido app is showing me. It says my data was reset. But it says that I only have 1.5 GB left? Also, I cancelled the extra 1.5 GB for 20 bucks but it's still showing there? What is going on?

[FidoCharles]

Hey @Elder1

Welcome to the Community!

How did you cancel the extra 1.5Gb exactly?

For more assistance with that it would be better to contact us so we can have a look at the account with you

[Elder1]

Hi and thank you!

I cancelled using text messages which was the same way that I used to get it. It looks fine today  So I assume they fixed it tonight. 

[FidoRanya]

Awesome @Elder1 .

Keep us posted