Customer service

Customer service

Customer service

I'm a Participant Level 1

Customer service

Is anyone else upset with the service?  I have waited for hours online to get my issue sorted. Only to be told someone would call me back within 48 hours. No one called. I pay for the service I'm not getting. Very disappointed. 

1 REPLY 1
Moderator

Hey @Mjmackenzie5,

 

Welcome to the community! 

 

I'm sorry to hear about your experience. That is definitely not what we want to hear. If you have any questions or concerns regarding your account, feel free to reach out to us through these channels. Alternatively, we can send you a private message via the community.

 

Let us know how you'd like to proceed. We're here to help! 😊