so yesterday I was on the phone with customer support in an effort to complete a "Transfer Of Responsibility"
After about a half an hour of the support person failing to be able to complete the task, I could sense his frustration as he would littlerally grumble under his breath and he kept on saying "I don't understand why this is not working"
Then all of a sudden he just hung up on me, and I say it was on purpose because he was struggling to complete the task and got frustrated
There is no way that the call was accidentaly dropped, because if that was the case then he would have just called me right back, and yes he absolutely had my phone number as I had given it to him twice during our conversation
Is this how Fido deals with difficult tasks?
Abolutely terrible way to treat a customer, and I think that support person should be repremanded or outright fired
