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Couldn't get deal as a loyal Fido customer

henryhan
I'm a participant level 1
I'm a participant level 1

I've seen many loyal Fido customer have recieived an excusively offer that is $40/40GB. However, the customer service agent from the live chat told me I, as a loyal Fido customer, am not eligible for this offer. I wonder why.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @henryhan,

 

Most of these offers are targeted to specific lines and not accessible by customer service agents unless the offer shows up on your line.