Hi
Iam writing this in regards to complain about FiDO
scenario
we baught two Fido plans one with 45 dollars a month and second 70 dollars with phone two years ago
when we bought this they never explained us that this contract is for two years and after this I will be charged without notifying
my two years got over and Fido gave me bill of 870 dollars for using over
in fact I was never notified over email or any other mode in my account for this as rest updates I easily get through email
secondly they even didn't notify me about 70 dollars planks agent said this will be two year contract for phone after two years we will not pay for phone
he didn't mention anything about this plan
when I called Fido they say they didn't charge anything for phone
Iam really surprised with this if they did t charge anything for phone then why would I use 70 dollars plan for two years
iam serious unhappy about FIDO using customer and charging them without notifying them
I have many friends who are using Fido
I would notify them too about this pathetic service by Fido rendered to Ian's charging huge amount
I want solution of this asap
why I was not notified initially about this contract for two years and why I was not notified after two years
it should be under the Discreation of client to whether opt for service or not
I would recommend everyone not to use Fido at all they are just taking money out of clients account
