Charges receiving International Calls

Charges receiving International Calls

Charges receiving International Calls

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I'm a Participant Level 3

Charges receiving International Calls

I just received a call from France and I was in Montréal. Does Fido charge me extra for the reception of that international call?

Thank you!

 

Accepted Solution

Re: Charges receiving International Calls

Solved by Former Moderator FidoChristina

Hey @mpamiesmorera

 

Just want to add a little piece to what Kapable-K wrote. Smiley

 

Whether or not you'll be charged long distance for any incoming call depends on whether or not you're physically located in your own local area. Where the call is coming from doesn't actually matter.

 

If you have a Canada-wide plan and your local area is all of Canada, then you'll never be charged long distance for any incoming call no matter where you are in Canada.

 

If,  however, you have a plan with a specific local area (ex: Toronto, Montreal, Vancouver, etc.), then these rules apply:

 

- No charge if you're located in your own area when you get the call

- Standard long distance charges apply if you're travelling elsewhere in Canada and you're not in your local area when you get the call.

 

*Note that nowadays our plans are Canada-Wide but our older grandfather plans can have smaller local areas.

 

Also, as Kapable-K mentionned, if the plans have a specific amount of minutes, they'll be used up for the call and overusage rates can apply if you use more minutes that you have incluided.

 

Hope this clears things up Smiley

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4 REPLIES 4
Former Moderator

Hey @mpamiesmorera

 

Just want to add a little piece to what Kapable-K wrote. Smiley

 

Whether or not you'll be charged long distance for any incoming call depends on whether or not you're physically located in your own local area. Where the call is coming from doesn't actually matter.

 

If you have a Canada-wide plan and your local area is all of Canada, then you'll never be charged long distance for any incoming call no matter where you are in Canada.

 

If,  however, you have a plan with a specific local area (ex: Toronto, Montreal, Vancouver, etc.), then these rules apply:

 

- No charge if you're located in your own area when you get the call

- Standard long distance charges apply if you're travelling elsewhere in Canada and you're not in your local area when you get the call.

 

*Note that nowadays our plans are Canada-Wide but our older grandfather plans can have smaller local areas.

 

Also, as Kapable-K mentionned, if the plans have a specific amount of minutes, they'll be used up for the call and overusage rates can apply if you use more minutes that you have incluided.

 

Hope this clears things up Smiley



Hello @mpamiesmorera all incoming calls are free unless you have a plan with a fix amount of minutes then minutes will be deducted as normal you will not be charged extra because the incoming call originated from France.



I'm a Participant Level 3

Thank u so much!

Anytime Smiley