Charged Fido Roam while inside Canada

[bingbai]

I travelled to Vancouver Island between May 8-10 and when I received this month's bill, I got charged with 3 days of Fido Roam, how can I get the charges waived as I have not travelled outside Canada and I have never received text messages about I am on roaming.

[KAPABLE-K]

Hello @bingbai,

It could be a rogue tower there, you will need to call customer service directly and they can look into this and should be able to waive the charges.