Changed my plan and lost voicemail

[Fitzer80]

Hi,

I changed my plan yesterday and now i cant access my voicemail. It says to go to menu>settings but there is nothing in my settings to allow setting up. I have also tried the voicemail number but it does not recognise my number. Please advise.

Thank you

[FidoPamela]

Hey @Fitzer80

Welcome to the Community  

If your number is no longer recognized by the voicemail, it might indeed be inactive. We'll need to check your account to confirm what happened there. 

I'll send you a PM in an instant so we can check it out together. 

Chat soon!