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Change of address during Fido XTRA contest

I'm a participant level 1
I'm a participant level 1

Hi Folks,


I won a fido mug in the Back to school contest and provided an addressed where I used to reside then. Now I've moved to a new address within 4 weeks of winning the contest. The prize was supposed to be delivered in 8 weeks. So, I wanted to check if there is a way to get the addressed updated and get the prize delivered to my new address? 


Thank You



Hello Smiley @Pawan1987


We will be happy to look into this with you.


You need to get in contact with our customer service to change your address, this way our Fido Xtra team can be notified. For future reference, you can find all of the ways to reach us here.


For now, I will be sending you a PM to get this looked into. Talk to you soon.