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Change number, problems

Fido__user
I'm a participant level 2
I'm a participant level 2

Hello,
I can't change my number during 2 days. After choosing the number and pressing "NEXT button" I receive this message: "We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immediate assistance, please call 1 888 481-FIDO (3436) and a customer service representative will be happy to assist you. Thank you and we apologize for any inconvenience."
Can you help me? I would like to do it online and don't pay $35.

Best regards

 

 

***Edited to add labels***

22 REPLIES 22

Hey startdure 

 

Have you tried using a different web browser? (Google Chrome, Firefox, Internet Explorer, etc.)

 

From your computer, I'd also suggest to clear your cache files & cookies.

 

Hopefully this might help avoid the error message you've been receiving 😃



ashif_eee1
I'm a contributor level 1
I'm a contributor level 1

Thanks for the support. !!! It works now!!!