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Cannot send MMS via text with an unlimited MMS plan

maricf
I'm a participant level 1
I'm a participant level 1

June 2022

Hello,

 

I havent been able to send MMS via text for a week now. My plan includes unlimited MMS and also, im using iphone.

 

TIA for your help.

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Original_Lucy
MVP MVP
MVP

June 2022

Hello @maricf ,have you contacted fido technical support for this? The issue could be caused by a number of things from device updates to app updates. I'm not that familiar with iPhone, but if you call *611 from your device and select technical support I'm pretty sure they will be able to solve it for you. Cheers 



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