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Cannot find "Subscribe to New Add-ons"

Zapdos
I'm a participant level 2
I'm a participant level 2

Hello...

 

According to this article: http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=GCT_Support&template=account&sub_template=c... - I am supposed to be able to add Long Distance preferred International to my plan. However, no such function exist in my account.

 

Where can I add this +$5 Preferred Long Distance add-on?

 

Thanks

1 REPLY 1

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

Hey @Zapdos,

 

It looks like that's on old link to our website!

 

It is not possible to add the Preferred Long Distance option through your online account at the moment. The transaction can only be completed through Customer Service.

 

I'll send you a PM to help you out with it Smiley