Cannot find "Subscribe to New Add-ons"

Cannot find "Subscribe to New Add-ons"

Cannot find "Subscribe to New Add-ons"

SOLVED
Zapdos
I'm a Participant Level 2

Cannot find "Subscribe to New Add-ons"

Hello...

 

According to this article: http://www.fido.ca/web/Fido.portal?_nfpb=true&_pageLabel=GCT_Support&template=account&sub_template=c... - I am supposed to be able to add Long Distance preferred International to my plan. However, no such function exist in my account.

 

Where can I add this +$5 Preferred Long Distance add-on?

 

Thanks

Accepted Solution

Re: Cannot find "Subscribe to New Add-ons"

Solved by Moderator

Hey @Zapdos,

 

It looks like that's on old link to our website!

 

It is not possible to add the Preferred Long Distance option through your online account at the moment. The transaction can only be completed through Customer Service.

 

I'll send you a PM to help you out with it Smiley

 

 

View solution in context
1 REPLY 1
FidoClaudia
Moderator

Hey @Zapdos,

 

It looks like that's on old link to our website!

 

It is not possible to add the Preferred Long Distance option through your online account at the moment. The transaction can only be completed through Customer Service.

 

I'll send you a PM to help you out with it Smiley