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Cannot dial out and receive phone call

Eddyyuen800
I'm a participant level 1
I'm a participant level 1

Hi

 

I just switch my phone # from Rogers to Fido yesterday noon. I got a text message from Fido that the switch is success. However, I cannot make phone call and receive phone call now, but data works fine. Please help out how to resolve.

1 REPLY 1

FidoRanya
Former Moderator
Former Moderator

Hey @Eddyyuen800

 

Welcome to the Community! 

 

Did you try restarting your phone to see if that would help? You need to restart it once the phone number has been changed!

 

Let us know.