Cancellation of account

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Cancellation of account

I would like to cancel the account and I tried to contact Fido and live chat but it’s not have anyone accept my request. How can I do?? I will leave 2 Jan 2018.

 

***Edited to add labels***

Flag this to a Moderator
Message 1 of 3
685 Views
Highlighted
I'm Qualified Level 1
I'm Qualified Level 1

Re: Cancellation of account

Unfortunely we can't cancel your account here due to security reasons.  If I remember correctly, you can't cancel your account on-line via My Account either..

 

Your options is to keep calling Fido or drive to a store and cancel in person. Please bring a piece of ID with you as they will need that.

Flag this to a Moderator
Message 2 of 3
676 Views
Highlighted
Former Moderator
Former Moderator

Re: Cancellation of account

Hey @YALIELIN

 

We can also help with that here though we'll be sad to see you go Sad 

 

I'll send you a PM shortly so we can look into this together. 

 

Talk to you soon! 



Flag this to a Moderator
Message 3 of 3
654 Views