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Cancel Phone Upgrade

daltirus_d
I'm a participant level 1
I'm a participant level 1

Hi, yesterday I upgraded my iPhone 8+ to a iPhone 11 and I want to cancel the upgrade. How do I cancel the upgrade?

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @daltirus_d,

 

Handset orders can only be cancelled through Customer Service. If you have specific account related questions in the future, make sure to contact us here.

 

I'll send you a PM here on the Community to help you out, talk soon Smiley