Calling customer services from the UK

[DavidJ1]

I'm in the UK and I'm trying to speak to someone at Fido to query my phone bill. Every time I ring the number on the website all I get is an engaged tone. Is there another number I can ring or an email address I cold use?

*Edited to add label*

[FidoStephen]

Hey DavidJ1 and welcome to the Community!

We've been pretty overwhelmed with requests lately which is why it's taking longer than usual to get back to you.

Were you able to reach customer service? If not, let me know; I'd be glad to help out!