Caller ID issue Strange!!

Caller ID issue Strange!!

Caller ID issue Strange!!

mansisuthar
I'm a Participant Level 2

Caller ID issue Strange!!

Hi Guys! I have a strange issue with my fido SIM.

I switched to fido from Fizz in November 2020 and kept the same number which was with fizz.

Since I have joined fido. My caller ID is not showing up on another phone whenever I am making calls to them. 

 

Till now, I tried below things,

 

1) Turn on / Turn off "Show Caller ID" option

2) Reset my whole device

3) Try to use that SIM card in other two devices all with a different brand.

4) In Fido account, checked/changed my caller ID name as I wanted. 

5) Called Fido customer support.

 

I tried all possible options available on the internet and suggested by Fido customer support. But, still, nothing is working. I am fed up with not showing my caller ID to another phone for three months. Please help me out if you can.

 

3 REPLIES 3
FidoJulien
Moderator (inactive)

Hey @mansisuthar

 

What does the call display show when you call people? Unknown name or private number or something else?



mansisuthar
I'm a Participant Level 2

NO Caller ID

FidoJulien
Moderator (inactive)

Thanks for the info @mansisuthar

 

I'll send you a PM so we can take a look. Talk to you soon!