Been trying 2 days to get technical support with no help getting very frustrated

Reply
I'm a Participant Level 2 Sleepyone
I'm a Participant Level 2

Been trying 2 days to get technical support with no help getting very frustrated

I am getting very very frustrated it shouldn’t take more than 2 days to get technical help. I tried call all day last days with constantly being hanged up on I tried every forms of way of contacts and now you can’t even live chat and still on hold over and hour today. Can someone from technical can help me I feel the solution would be quick if only someone would help. It is actually ridiculous. I get the whole holiday deals but that finished 2 days ago now and no other company are having this problem.

Flag this to a Moderator
Message 1 of 2
426 Views
I'm an Expert Level 2
I'm an Expert Level 2

Re: Been trying 2 days to get technical support with no help getting very frustrated

Hi there, unfortunately not sure if you were aware but they were over swamped with people calling in for the last few days due to an unexpected promo launch, the promo is now expired so they should be back to somewaht normal levels at their customer service and technical support depot, so try calling them up and addressing your technical concerns

Flag this to a Moderator
Message 2 of 2
419 Views