After iOS 12 Upgrade and new Carrier update - Bam! No more Carrier selector

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I'm a Contributor Level 2 cody_w
I'm a Contributor Level 2

After iOS 12 Upgrade and new Carrier update - Bam! No more Carrier selector

If I’m in a weak coverage are I can no longer manually pick “Fido EXT” from the Carrier menu. That whole menu is gone after iOS 12 on an iPhone X. 

 

Note about 3 weeks ago (pervious iOS 11) I did run into that bug where the phone will no longer connect to the network and you have to restore the phone completely from backup. 

 

Hope its it’s not the same issue. At least this time I still have connectivity. 

 

Thoughts? Was this a carrier update from Fido or iOS 12 issue?

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Re: After iOS 12 Upgrade and new Carrier update - Bam! No more Carrier sele

Hey everyone!

 

We have good news to share: the new iOS update (12.1.1) restored the carrier selection option.  You just need to update your phone from iTunes or in your settings and you'll be able to manually select a network again! Smiley

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I'm a Participant Level 2 2Characters
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Re: After iOS 12 Upgrade and new Carrier update - Bam! No more Carrier sele

Hi, FidoJo.

 

Have you tried using the SIM card in a different phone to test it out? 

Yes, even from another network; iPhone does not list/show ICCID.

Where are you currently located? 

Greater Toronto Area

You can also bring your phone to an Apple store for a physical troubleshooting. 

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Former Moderator FidoValeska
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Re: After iOS 12 Upgrade and new Carrier update - Bam! No more Carrier sele

Thank you for clarifying @2Characters

 

I did some research on my end and it seems that the best solution in your case, would be to go to an Apple store. 

 

If you cannot see the ICCID, it is most likely a software glitch. 



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