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Activation Fee

Christian1976
I'm a Participant Level 1
I'm a Participant Level 1

Hi There

 

I recently ported my phones from Rogers to Fido and was told my connection fees would be waived.  I received my first bill and it was charged.

 

Is this common practice?

 

 

2 REPLIES 2

FidoValeska
Former Moderator
Former Moderator

Hey @Christina1976! 

 

We haven't heard back. Were you able to get this resolved? 



FidoValeska
Former Moderator
Former Moderator

Hey @Christian1976

 

Welcome to the community Smiley 

 

We're happy to have you join the Fido family! 

 

Did you complete your activation online on Fido.ca? 

 

If not, can you tell me who offered the discount? Was it on the phone, at the store? 

 

Let me know!