Activation Fee

Reply
I'm a Participant Level 1 Christian1976
I'm a Participant Level 1

Activation Fee

Hi There

 

I recently ported my phones from Rogers to Fido and was told my connection fees would be waived.  I received my first bill and it was charged.

 

Is this common practice?

 

 

Flag this to a Moderator
Message 1 of 3
105 Views
Highlighted
Moderator
Moderator

Re: Activation Fee

Hey @Christian1976

 

Welcome to the community Smiley 

 

We're happy to have you join the Fido family! 

 

Did you complete your activation online on Fido.ca? 

 

If not, can you tell me who offered the discount? Was it on the phone, at the store? 

 

Let me know! 



Flag this to a Moderator
Message 2 of 3
88 Views
Moderator
Moderator

Re: Activation Fee

Hey @Christina1976! 

 

We haven't heard back. Were you able to get this resolved? 



Flag this to a Moderator
Message 3 of 3
54 Views