6 Hours of waiting to see that customer support has left in 3 minutes

6 Hours of waiting to see that customer support has left in 3 minutes

6 Hours of waiting to see that customer support has left in 3 minutes

I'm a Participant Level 1
I'm a Participant Level 1

6 Hours of waiting to see that customer support has left in 3 minutes

Well played.

 

I didn't think to check back every three minutes while I was waiting from 5pm till 11am for a Fido rep to get back to me.

 

I also spent over 1 hour and 15 minutes to get to a human being.

 

If this is because of the 20 year 'celebration' this is the worst party I've ever been to.

2 REPLIES 2
I'm a Participant Level 3

That happened to me too. This is infuriating and unacceptable.

Community Specialist

Hey there, 

 

I'm really sorry to read this. It's totally uncool. I've flagged it to the people responsible. 

 

Sorry again and thank you very much for bringing this to our attention