unable to connect on quickvpn on fido internet

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I'm a Participant Level 2
I'm a Participant Level 2

unable to connect on quickvpn on fido internet

Hello,

 

I can't seem to connect to a vpn server setup on quickvpn however it works on my phone's LTE network. 

 

It used to work before then suddenly I'm getting "unable to ping remote gateway"

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Re: unable to connect on quickvpn on fido internet

Hello @beefchunks09

 

We definitely want to look into that for you. 

 

Have you had he chance to contact our Technical support regarding this situation? 

 

You can reach out to our Technical support right here. 

 

Keep us updated. 

 

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: unable to connect on quickvpn on fido internet

thank you for the prompt response

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Re: unable to connect on quickvpn on fido internet

It was our pleasure, @beefchunks09

 

If you have any other questions feel free to reach out anytime. 😊

 



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