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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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Home internet
My internet has been down all morning ... anyone else?
Credit Card Charge Phantom
I cancelled my account on Oct 19 due to very bad setvice and returned the equipment on Oct 22nd. I see an illegal charge if $273 on my credit card. Have reached out to fido several times with no luck. Will be filing a legal complaint. If there is any...
Terrible fido internet experience, formal complaint
Both me and my husband have been fido phone customer for over 10 years and we had no concerns. Fido was great, but recently we are very disappointed with what happened. We had a fido 75 internet service since last year, it was on promotion, so the pr...
Tech Support
My internet had been performing badly in the last 2 weeks. I have called tech support (Mandeep & Necky). My first call to Mandeep asking for support, she wanted to get rid of me trying to transfer me to another queue at every oppotunity. I said pleas...
Terrible Customer Service
Not only are the #wait times outrageous, I mean hours with no end in sight to the wait, the off chance and by a stroke of luck someone does pick up the phone, the agent is #unhelpful and provides no solutions. I received an email on Nov. 25 from #Fi...
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