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Resolved! $250 charge for the modem which I have returned.

I cancelled my internet service with FIDO and I have Rogers now. I returned the modem to a FIDO store after the cancellation. About two months later, I received Fido bill which charges me $250 for the modem. Of course I called back and told them whic...

qiren99 by I'm a participant level 3
  • 2966 Views
  • 7 replies
  • 0 likes

Can someone just call me back?

I was transfered twice (and killed 35 percent of my battery) and on hold for over an hour waiting for customer service.  I just want to cancel now.    

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Apollo8 by I'm a participant level 1
  • 1276 Views
  • 3 replies
  • 1 likes

LONG WAIT TIME

What is going on with Fido lately, first internet goes to **bleep** all week than their customer service support takes an hour to pick up than when you get connected their line disconnect. After waiting an hour you would think they would have a bette...

hannah18 by I'm a participant level 1
  • 369 Views
  • 0 replies
  • 0 likes

Fido worst Company Ever

I have agreement with Fido on NOV 6-2022 about my Home  Internet for the Next year  all of a sudden they send me a new Agreement  on Nov 19 -2022 However, I tried to contact Fido  toll Free number Customer Internet Support and I was unable to speak w...