unable to connect on quickvpn on fido internet

[beefchunks09]

Hello,

I can't seem to connect to a vpn server setup on quickvpn however it works on my phone's LTE network. 

It used to work before then suddenly I'm getting "unable to ping remote gateway"

[FidoDivine]

Hello @beefchunks09, 

We definitely want to look into that for you. 

Have you had he chance to contact our Technical support regarding this situation? 

You can reach out to our Technical support right here. 

Keep us updated. 

[beefchunks09]

thank you for the prompt response

[FidoAnthony]

It was our pleasure, @beefchunks09! 

If you have any other questions feel free to reach out anytime. 😊