haven't received Best Buy promo $50 for 3months now

[yr1148]

My status for the best buy gift card states: 

Your status: Fido Back to School – Eligible - Pending Fulfillment

Your Fido Promotions Unique Customer ID is: 40560
Registration Date: 09/18/2019 

this is >3month wait. I called fido ocuple times but still waiting

Can this be processed anytime soon????? 

[FidoKenny]

Hello @r1148

Let’s take a look at your account to see what was done so far for this.

I’m sending you a PM now, talk to you soon