Order #: **
Confirmation number : **
I ordered Fido internet on Nov 24. It's already more than 1 month, and it's still a "pending request" in the "my account" page.
Sometime around Dec 6 or 7, I have followed up with a Fido agent using Live Chat. I was told that I should be receiving a modem in 7 days max. Another 20 days have passed, and still nothing. Can someone please help me to look into the situation?
** Edited to remove personal information **