No confirmation of account cancellation - Home Internet

[Mvieira1305]

I cancel my account at 30 October so fro the day 5 novembro I still don't get the confirmation it's by cancel

[FidoSaira]

Hey @Mvieira1305, 

The email confirmation is typically sent within 24 hours. Have you checked the spam folder to be dure?

Did you future date the cancellation?

If not, is your Fido internet still working?