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Modem password not working

I'm a participant level 1
I'm a participant level 1

Hello , i just got my modem all set up and connected to 2 phones and a laptop but it wont allow me to connect to my tv or my xbox 1 i tried the defult password and i tried the password that we set it to and its saying its an invalid password.

Also i tried to get on to the websit to find or change my password and that wont let me o  either 


I'm a participant level 2
I'm a participant level 2

If you setup your wifi then give your wifi's password to modem.

Former Moderator
Former Moderator

Hey there @Gatz,


Welcome to the community Smiley


You can modify your password by accessing your modem's settings. You can find do so by following these steps.


Let us know how it goes, and you can always reach out to our technical support team which is available 24/7 by live chat here. We can also send you a PM here if you prefer.

Hey @Gatz!


Were you able to get this sorted out? Did the info provided by Saad help?


Let us know!