Hi, i'm trying to reach fido customer care to cancel my home internet plan and got no success. I'm not using modem from last two months and they are charging me every month. If someone from the fido department sees this message, please do reply asap.
Welcome to the Community.
We'll be sad to see you leave. Though we can help you with these changes. You can actually check out all the different ways to get in touch with us for this kind of thing right from here.
That being said, I can also send you a PM from here in this case so we can further look into this together.