Home Internet Modem Not Working only Power Light is On

Home Internet Modem Not Working only Power Light is On

Home Internet Modem Not Working only Power Light is On

Ishani
I'm a Participant Level 1

Home Internet Modem Not Working only Power Light is On

My wifi was not working so we unplugged it from the wall and plugged it back in. But only the power light went on and nothing else went on. I do not have internet and I don't know what to do please help

AA0F1816-3995-4163-B698-5E9F33B375D2.jpeg

1 REPLY 1
FidoClaudia
Moderator

Hey @Ishani

 

Welcome to our community!

 

Please reach out to our technical support so we can take a look at the account to make sure everything's in order with the service.