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FIDO INTERNET (MODEM SHIPPING & BILLING DATE

As55
I'm a participant level 2
I'm a participant level 2

I have ordered fido internet plan and received a bill while my modem is with courier company from past 9 days and not delivered

 

not sure why I should from order date and not from activation date

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @As55,

 

Welcome to the Community!

 

That definitely does not sound right. In order to look over your account, you can reach out to us through these channels and one of our specialists will be happy to help you. If you prefer, we can send you a PM right here via the community.

 

Let us know how you'd like to proceed! 😃