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phone location

akowuah74
I'm a participant level 1
I'm a participant level 1

how do i disable the location on my phone bill on fido 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Akowuah74,

 

  Welcome to the community!

 

  Apologies, I'm not quite sure I understand what you are intending to disable. Could you please clarify?

 

  The phone bill might show the location where the phone connected to make a call. Is that the location to which you refer? If so, you can request to opt-out of detailed billing.

 

  You should note these forums are community-driven and not intended as a venue for customer services. If you would like to remove detailed billing from your bill going forward, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers