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Won a year of free service half a year ago, still nothing

I'm a participant level 2
I'm a participant level 2

Won one of the Fido Xtra contests in 2023. Really exciting news, but major bummer when you don't actually get anything lol.


When can I expect to receive the prize or who can I speak to about this? It's been ages.


Hey @Zatchey , congrats on winning. Sorry you haven't heard anything further on that. Usually it comes in the form as an ongoing monthly credit on your account. Since it was through fido perks, I think it is plausible to begin with @FidoSolutions to determine what happened to your reward. You could contact them through Twitter or Facebook by direct messaging. I hope you get it tracked down.