Hello, I’ve just finished porting my families 5 numbers over to fido.
Four of the phones has downloaded the Fido app and registered their numbers. All using iPhones.
Every time I download the app and begin the process to register my number, I get to the point where I’m entering in the code that is texted to me.
I keep getting this error
” LOG IN ERROR
there’s a problem with the information that we’ve received and we can’t log you in. Please try again later. “
Needless to say, I’ve tried many times with no luck.
I am able to log in to the member section on Fido.ca and see everything.
Thanks in advance!
im using an iPhone 7+.
Installed ok ok on my families
Yes. I’ve tried uninstalling and reinstalling to see if that works. I’ve also tried on wifi and on cellular