App won’t open up

[Stevr]

Hi, quite often I go onto my Fido app on Thursdays and it won't open. Just a blue screen. There have been a few times that updating the app works, but often there is no update available. All my other apps seem to work fine and emails and surfing are fine too. Any ideas ?

[FidoAnthony]

Hey @Stevr,

We'll be happy to go over the situation with you

There are several ways to reach customer service:

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

Hope to talk to you soon.