SIM Activation

[Dwight2]

When I enter the new SIM  card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM  was attached to. I have powered down and reinserted my SIM  to no help. Any advice?

[FidoClaudia]

Hey @Dwight2,

We need more information to be able to sort this out. I'll send you a PM to take a closer look. 

Talk to you very soon.